We at Gardinex hereby inform you that when you as a consumer shop via the internet, the Consumer Purchase Act (1990:932), the Act (2005:59) on distance and home sales contracts (Distance Contracts Act), the Personal Data Act and the Act (2002:562 on electronic commerce and other information society services (E-commerce Act).

For business customers, the Purchase Act and the E-Commerce Act apply to matters not expressly regulated in these terms and conditions, with the exception of what is specifically stated for consumers below.

Gardinex reserves itself for price changes, final sales and any factual errors that may be found on our site or in our advertisements. Factual errors mean, for example, but not exclusively, possible price errors, product descriptions and incorrect stock balances.

Gardinex reserves the right to change the General Terms, prices, range, descriptions or images on the website at any time.

Buying products from Gardinex also means acceptance of our general terms and conditions. When ordering over the internet, there is a binding purchase agreement. A purchase agreement is concluded when Gardinex has confirmed the consumer's order and the consumer has received an order confirmation from Gardinex via e-mail. We recommend that you save the order confirmation before any contact with Gardinex customer service regarding the order. Gardinex only enters into agreements with adults over 18 years of age. We strive to always publish the latest and most reliable information on the Gardinex webshop. In the event of obvious inaccuracies in our online information, e.g. regarding prices or quantities, we reserve the right to correct these afterwards. If you do not accept the correction, you always have the right to cancel your order.

Gardinex reserves itself for price changes, final sales and any factual errors that may be found on our site or in our advertisements. Factual errors mean, for example, but not exclusively, possible price errors, product descriptions and incorrect stock balances.

Gardinex reserves the right to change the General Terms, prices, range, descriptions or images on the website at any time.

Returns do not apply to customized products. As all our curtains are custom made to your order and exact measurements, we cannot accept returns. We offer a total of 30 days open purchase on non-measured products from the receipt of your order.

When we process products in our sewing studio, the fabric is measured before sewing, after sewing and after ironing, so that it always matches your specified measurement.

However, fabric is a living material that can change due to temperature and humidity etc. If your curtains have a difference of more than 1% from your specified measurement, we offer to send your curtains back so that we can adjust the length and then send them back to you again - completely free of charge.

Note that all our complaint cases are handled via email as we want to be able to track the case.

In the event of an approved complaint - we will send you a return slip.

All contact regarding returns and complaints is made to order@gardinex.se

Gardinex shall not be liable for any breach of the Terms caused by circumstances beyond our control, including, but not limited to, explosion, fire, lightning, severe weather, war, flood or labor dispute (whether involving our employees or not).

All products belong to Gardinex, organization number 556774-4296.

Gardinex will be responsible for all personal data that we receive from you. The personal data you provide to us will be used to secure deliveries to you, credit assessment and provide you with offers. The information you provide is only available to Gardinex and will not be shared with any third party.

This website contains so-called cookies. A cookie is a small text file that is stored on your computer which, among other things, tells us about your username with us and whether you are a new or returning visitor to the store. There are two different types of cookies, one that is stored permanently on your computer and a so-called session cookie. The latter is not stored on your computer but disappears when you close your browser. Your browser must accept cookies, otherwise you will not be able to add any items to your shopping cart. If you have any problems or questions regarding this, you can always contact our customer service and we will help you.